45001 MEBIR14001 KIR 9001 MIR

DH Customer Service

Customer Service
opening hours
Mon, Tue, Thu
7:00 - 15:00
Wed
 
1st Oct - 30. Apr
7:00 - 19:00
05.01-től 09.30-ig
7:00 - 15:00
Friday
none
On-call service
callable
In Heating Season
(09.15 - 05.15):
00:00-24:00
Out of Heating Season
(05.15 - 09.15):
10:00-22:00

 

DH Department

Szent István király út 25.,
(96) 579-587, (96) 579-588;
+36 30 509-1405, +36 30 509-2194

Selectable numbers
Number
DH, Billing issues
1 ®
DH, arrears issues
2 ®
DH, service error reporting
3 ®
Secretariat
4 ®
Office Manager
5 ®
Operations Manager
6 ®
Maintenance Manager
7 ®
Operational Duty Service direct access:
215-028 ® +36 30 561 3833
® = Voice Recording

In June 2018, we replaced our district heating billing system with a system based on advanced software technology.

The new system has more capabilities than before, the main innovation of which is the electronic customer service, where our users can get information about their district heating data, billing notifications, and request an electronic bill.

In the future, it will be possible to electronically settle district heating bills from this interface.

The process of sending email notifications about the completion and download of e-invoices remains unchanged.

For more information about E-Customer Service, see our E-Smarties

We are confident that our service with this development will please our users.

e ugyfelszolg fej

Please note that the e-customer service is only available in Hungarian.

City maintenance

Head Office

9200 Mosonmagyaróvár, Szent István király út 25.
Tel.: 96/579 587, 96/579 588

City Maintenance Department

9200 Mosonmagyaróvár, Barátság u. 1/A..
Tel.: 96/577 490

Parking Department

9200 Mosonmagyaróvár, Vízpart u. 2/b
Telefon/fax: (96) 820 023

Opening hours:

Monday 13:00 - 15:00
from Tuesday to Thursday 09:00 - 11:00,
13:00 - 15:00
Friday 09:00 - 12:00