In June 2018, we replaced our district heating billing system with a system based on advanced software technology.

The new system has more capabilities than before, the main innovation of which is the electronic customer service, where our users can get information about their district heating data, billing notifications, and request an electronic bill.

In the future, it will be possible to electronically settle district heating bills from this interface.

The process of sending email notifications about the completion and download of e-invoices remains unchanged.

For more information about E-Customer Service, see our E-Smarties

We are confident that our service with this development will please our users.

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Please note that the e-customer service is only available in Hungarian.

DH Customer Service

Customer Service

Mon, Tue, Thu
7:00 - 15:00
Wed 1st Oct - 30. Apr
Wed 1st May -  30 Sep
7:00 - 19:00
7:00 - 15:00
Fri
no customer reception

On-call service

In Heating Season
(09.15 - 05.15):
0:00 - 24:00 h
Out of Heating Season
(05.15 - 09.15):
10:00 - 22:00 h

 

DH Department

Szent István király út 25.,
Line telephone: (96) 579-587, (96) 579-588
Mobile phone: +36 30 509-1405, +36 30 509-2194

Directly selectable numbers: Number
DH Customer Service (billing issues) 1 ®
DH Customer Service (arrears issues) 2 ®
DH Operational duty service (error reporting) 3 ®
Secretariat 4 ®
Office Manager 5 ®
Operations Manager 6 ®
Maintenance Manager 7 ®
Quality Manager 8 ®

Operational Duty Service direct access: 215-028 ®
® = Voice Recording

City maintenance

Head Office

9200 Mosonmagyaróvár, Szent István király út 25.
Tel.: 96/579 587, 96/579 588

City Maintenance Department

9200 Mosonmagyaróvár, Barátság u. 1/A..
Tel.: 96/577 490

Parking Department

9200 Mosonmagyaróvár, Vízpart u. 2/b
Telefon/fax: (96) 820 023

Opening hours:

Monday 13:00 - 15:00
from Tuesday to Thursday 09:00 - 11:00,
13:00 - 15:00
Friday 09:00 - 12:00